Background

Future Resilience and Development Foundation (FRAD) is a registered non-profit organization with the corporate affairs commission, in accordance with the Nigerian Law, FRAD work in both humanitarian and development sector to build the resilience of Vulnerable populations through our interventions in thematic areas of WASH, Nutrition, Protection, Education and early recovery and livelihood. Over the years, FRAD has reached more than 19,000 children, men, women and girls through its various interventions.

FRAD work with the Mission to build the Resilience of vulnerable populations using locally available solutions that ensure participation and bring meaningful development, leaving no one behind. Our Mission and Vision guides our programming to ensure no one is left behind

Position Information

• Position Title: IT/communication Officer
• Location: Borno State
• Vacancy: One (1)
• Application Dateline: 8th March, 2026

Job Summary:

The job for the IT/Communication Officer include configuring hardware and software, setting up peripherals such as printers or routers, repairing equipment, and providing daily support for computer network users. The position will provide on-spot troubleshooting or remote support via e-mails regarding the computer network or communication systems.

Duties and Responsibility

Functions / Day to day activities:

• Control and maintain IT systems to minimize IT service downtime
• Coordinate software installations and support day-to-day systems operations.
• Managing the internet connective in the office and also filed location      
• Hardware and software support.
• Ensure that the anti-virus within the organization is updated on a timely basis.
• Performing preventive maintenance service on the IT equipment on a scheduled basis.
• Perform general repairs on IT equipment and peripherals as instructed
• Coordinate asset management and maintain an inventory schedule of all FRAD asset and equipment.
• Maintain an inventory of all software in use through diagnosing their status and performance.
• Maintain a record of all equipment received for repairs and maintenance.
• Ensure that internet invoices are received on time and forwarded to finance for payment      
• Provide help desk and technical support to the staffs.
• Respond to and resolve IT service outages by determining the probable cause, contacting the maintenance service providers where necessary and escalating if necessary
• Must have skills of handling digital camera
• Any other activities requested by Supervisor and senior management
• Manage FRAD websites and social media platforms which include content creation, picture and video uploads.
• Engage audience and develop content for FRAD

Requirement:

• At least 2-3 years of relevant experience in IT
• Must have sound knowledge of IT Microsoft Office suite including Word and Excel.
• Good technical writing/documentation skills Digital skills, developing video contents etc.
• You must be committed to the PSEA, ethics and code of conduct of the FRAD profession and familiar with the Core Humanitarian Standards.
• You must be a good team player able to organize and prioritize workload. 
• Have digital marketing experience

Desirable skills:

• Honesty
• Accountability
• professionalism 
• collaboration
• creativity and integrity
• System uptime & reliability
• Incident response & resolution time
• Network performance
• Cybersecurity compliance
• User support satisfaction

Method of Application

How to Apply

Interested and qualified candidates should submit:

• A detailed CV (maximum 2 pages)
• A cover letter for the role

Applications should be sent via FRAD Foundation Recruitment website
https://fradfoundation.org/jobs/it-communication-officer/

Note

• Application will be reviewed on rolling basis
• FRAD reserves the right to accept or reject any application and to annul the selection process at any time prior to contract award, without thereby incurring any liability to the affected applicants.
• FRAD Foundation is committed to diversity equity and inclusion, women and person with disabilities are strongly encouraged to apply.
• Please also submit your application with the disclosure forms.

FRAD Foundation is committed to diversity equity and inclusion, women and person living with disabilities are strongly encouraged to apply.

FRAD has zero tolerance Sexual exploitation and abuse