Transparency is how we earn your trust
How we safeguard people, manage money, govern ourselves and listen to the communities we serve.
Six pillars of trust
Safeguarding & PSEAH
Zero tolerance for sexual exploitation, abuse and harassment, aligned with IASC standards, with training for all staff and frontline workers.
Community feedback
Accountability desks in communities and a toll-free line, with notices in English, Hausa and Kanuri.
Financial transparency
We publish our income, expenditure and funding sources every year in our annual report.
Good governance
A Board of Trustees, a Senior Management Team and a strategic plan with regular reviews.
Dignity & consent
We ask consent before sharing stories or photos and change names where needed to protect identities.
Anti-fraud & integrity
Competitive procurement, conflict of interest declarations and a clear route to report wrongdoing.
Report a concern
If you have a concern about the conduct of any FRAD staff member, volunteer, partner or supplier, or about how aid is delivered, tell us. Reports are handled confidentially and you will not be penalised for raising a genuine concern.
- ethics@fradfoundation.org
- Complaints & feedback (toll free): 0800 001 1166
- Accountability desks in the communities we serve
Where our funding comes from
2024 income: US$1.5 million. 2024 expenditure: US$1.1 million. Share of 2024 income by donor:
Our 2025 Annual Report records total income of NGN 3.16 billion, up from NGN 1.29 billion in 2024.
Trust questions
How do you protect the people you serve?
All staff, volunteers and partners must follow our safeguarding and PSEA policies and code of conduct. We train teams regularly, assess risks and act on every report.
Can I see your policies?
Yes. Our safeguarding and PSEA policy, code of conduct, finance policy and HR policy are available on request from info@fradfoundation.org.
How are donations used?
Funds are used for the programmes and purposes agreed with each donor. Unrestricted gifts go where needs are greatest. Our annual reports show how funds were spent.
What happens when I report a concern?
Our ethics team acknowledges your report, keeps it confidential and follows up in line with our policies. Survivors’ safety and wishes come first.
Read our latest annual report
Results, finances and stories, all in one place.
